IDP launches new Quality Framework to support students and strengthen trust in international education

Global international education leader, IDP Education, has launched a new Quality Framework to establish standards and strengthen student trust across the international education sector.

Designed to ensure students receive ethical, expert, and consistent support at every stage of their journey, the framework outlines IDP’s global commitment to integrity, transparency, and continuous improvement.

“Students around the world are making life-changing decisions. They deserve advice and support they can trust,” said Simon Emmett, Chief Partner Officer at IDP.

“The Quality Framework is our commitment to put students first and to set a standard of quality for the whole sector.”

The framework brings together best practice across four key areas:

• Putting student-first advice at the heart of every interaction

• Equipping counsellors with expert training and tools

• Listening to feedback and acting on what students need

• Sharing insights to support transparency and improvement.

The initiative comes as international education providers around the world face increased scrutiny and growing expectations from students and governments alike.

“Now more than ever, we must lead with transparency and care,” said Mr Emmett, “We want every student to feel heard, prepared and supported and every institution to have confidence in the quality of the system.”

The Quality Framework builds on IDP’s global reach and long-standing belief that what’s best for students is what’s best for the sector.

For more information, download the report below.